Membership Engagement Manager

As a senior leader within the team, the Membership Engagement Manager will play a key role in delivering AMiE s mission and supporting the education of mathematics across the sector.

The Association for Mathematics in Education (AMiE) supports anyone involved in mathematics education through a wide range of resources, publications, CPD opportunities and events. We shape the future of mathematics by bringing the sector together and providing a platform for a shared voice to advocate for the learning and teaching of mathematics.

Leading the development and delivery of our membership and engagement strategies, you will ensure that AMiE is focussed on the needs and wants of our members, growing and retaining members and ensuring we fulfil our aim to be a strong and cohesive platform for people across the mathematics education sector to be supported, developed and heard.

As well as taking responsibility for member recruitment and retention, you will ensure a responsive and compelling member offer and provide strong and supportive line management to our team of committed staff.

Key Responsibilities:

• Lead the development and delivery of AMiE s membership and engagement strategy, ensuring growth, retention and a compelling member offer.
• Drive strategic improvements in member acquisition, retention and lifetime value, aligning services and products with member needs.
• Build an engaging, inclusive professional community by shaping the member experience and overseeing effective communication across platforms.
• Oversee the use of data, CRM systems and digital tools to enhance engagement, improve processes and deliver insight driven decision making.
• Provide strong, supportive leadership to the team, setting direction, developing work plans and fostering a positive, high performance culture.

What we need from you:

Essential

Significant experience in a senior membership and/or engagement role

Strong track record of developing and delivering membership strategies that drive growth, retention, and engagement

Experience in using membership data via CRM systems, data tools, and digital platforms to manage member engagement activity and maximise impact and efficiency

Line management experience, including a proven ability to lead, motivate, and develop teams

Experience in building and managing strong relationships and working collaboratively with internal and external stakeholders

Desirable

Knowledge and understanding of the education sector

Skills and Qualities

Self-aware and self-confident with a proactive approach to continuous development

Excellent communication skills, including the ability to engage with a range of audiences and adapt their approach appropriately

Excellent IT skills, including the confidence to try new digital technologies

An approachable and supportive management style, with the ability to motivate and inspire teams and role model AMiE s values and ways of working

Skills to analyse data and information, identify trends and gaps, and make tangible action plans to address them

Excellent organisational and planning skills with an agile and flexible approach

To find out more about this role and how to apply please download the Candidate Pack.