Member Services Officer - Public Sector

VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Member Services Officer to join their team based in Newtownabbey.

What's in it for you?

• £20.29 per hour
• Opportunity to work within a large public sector organisation
• Varied role supporting Council, Committee and Member Services functions
• Exposure to governance, democratic services and public administration

About your next employer

You'll be joining a progressive local authority within its Finance and Governance function. The Member Services team plays a vital role in supporting elected representatives, facilitating committee processes and ensuring the effective administration of Council business.

About you

• Minimum of 2 years' relevant administrative or clerical experience
• Experience preparing agendas, reports, minutes and correspondence
• Strong organisational skills with the ability to manage competing priorities
• Excellent communication and interpersonal skills
• High level of accuracy and attention to detail
• Proficient in Microsoft Office applications
• Ability to work independently and maintain confidentiality
• Experience supporting meetings and committee administration (desirable)
• Knowledge of governance or committee procedures (desirable)
• Full driving licence (or access to suitable transport)

What you'll do

• Provide confidential administrative support to elected members and Council committees
• Coordinate agendas, reports, meeting papers and committee documentation
• Attend meetings, record proceedings and prepare accurate minutes
• Manage paperless meeting systems and document circulation processes
• Maintain records relating to member attendance, committees and declarations
• Coordinate meeting logistics, room bookings and virtual meeting arrangements
• Support Freedom of Information requests and governance reporting requirements
• Assist with mayoral and civic administration activities
• Arrange member travel, accommodation and conference attendance
• Maintain calendars, records and administrative systems
• Liaise with internal departments, elected members and external stakeholders
• Deliver a high standard of customer service and administrative support throughout the organisation