Member Services Officer - Lurgan Credit Union

Company Information

Name: Lurgan Credit Union Limited

Address: 40 Church Place, Lurgan, County Armagh, Northern Ireland, BT66 6EU

Position: Permanent Full Time Member Services Officer FPMSO1/26

Lurgan Credit Union Limited is a community based organisation and a member of the Irish League of Credit Unions and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. It was established for the purpose of encouraging its members to accumulate savings so as to make available loans and additional services for the wider benefit of all the membership.

This is a dynamic organisation currently employing 30 staff and dedicated to developing a range of quality services to its 29,500 members.

Lurgan Credit Union Limited is affiliated to the Irish League of Credit Unions and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.

Working Pattern

Tuesday - Friday 9.30am until 5.30pm and Saturday 9.30am until 2.00pm

Role Summary

See full job description at

We seek to recruit front line staff to work as cashiers responsible for the day-to-day operation of members' accounts.

Essential Criteria

• Excellent administration skills with attention to detail.
• Professionalism & confidence to handle member queries to ensure member needs are met.
• Provide a friendly and efficient service in delivering the range of financial products and facilities offered by Lurgan Credit Union to its members.
• Excellent communication skills together with the necessary interpersonal skills for a team environment.
• 5 GCSEs or equivalent including English and Maths at grade 'C' level or above.
• Computer skills including experience of Microsoft Word and Excel.
• Excellent interpersonal skills both oral and written.
• Recent experience of dealing with customers, face to face, telephone, email and online.

Desirable Criteria

• Previous experience working in a credit union or other financial organisation.
• Knowledge and understanding of GDPR legislation.
• Experience of handling and being responsible for cash and cheques.
• For the purpose of short listing the criteria for selection may be enhanced.

A competitive salary and benefits package will be offered. For further information and an application pack go to or on request by emailing or from our office.

Please email completed application forms to: or return by post/hand deliver to: S McConville, Lurgan Credit Union Limited, 40 Church Place, Lurgan BT66 6EU.

Closing Date for receipt of applications is 5pm on 21st April 2026.

Interviews are expected to take place week commencing 27th April 2026.

Lurgan Credit Union Limited is an Equal Opportunities Employer.

Click to access the recruitment privacy notice or contact Susan McConville, for a copy.