Medical Receptionist/Administrator

We are looking for two experienced Receptionists / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients.

The ideal candidates must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.

Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must!

Main duties of the job

Duties to include, but not limited to:

• Booking appointments
• Answering calls
• Taking messages
• Printing prescriptions
• Generating pathology / Xray forms
• Scanning / opening post
• Registering new patients
• Filing
• Secretarial administration / referrals
• Opening & Closing premises in line with shift pattern
• Youwill be required to cover additional hours re staff holidays and sicknesssometimes at short notice, which may include a later finish.
• Attendanceat staff meetings / training may at times be in addition to your contractedhours.

About us

We are a growing, family orientated training practice with a current list size of around 11,000 patients. Our dedicated staff have built an excellent reputation in meeting patient needs. Helix Medical Centre is based within Herts and Essex Community Hospital in Bishop's Stortford. We pride ourselves on delivering professional medical care in a friendly environment while striving to meet all the challenges of modern General Practice.

We are members of the local Primary Care Network providing extended services as a hub to the local community. We also work with Allied Health professionals together with an expanding complement of ARRs staff including Physicians Assistant, Clinical Pharmacist, Community Paramedic, Community Midwife, Health and Wellbeing Advisor, Care Co-ordinator, Social Prescribers and First contact physio, Dietician etc. There is a wide socio-economic and demographic served within our catchment area providing an interesting and varied case mix.

If you believe you have the skills and ambition to play a key role in our team, we encourage you to apply.

Please see our website for further information about Helix Medical Centre

If you are interested in this position, please attach a CV & covering letter along with details of your current notice period requirement.

Following shortlisting, successful applicants will be contacted.

Job responsibilities

We are looking for experienced Receptionist / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients.

The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.

Hours of work:

Role 1 is 38 hours per week as follows:

Monday 8am - 6.30pm

Thursday 8am - 6.30pm

Friday 8am - 6.30pm

Role 2 is 38 hours per week as follows:

Monday 8am - 6.30pm

Tuesday 8am - 6.30pm

Thursday 8am - 6.30pm

Friday 8am - 6.30pm

Rate of Pay: £12.21 per hour

Annual Leave: 5.6 weeks annual leave inclusive of bank holidays. Entitlements are pro-rata for part-time employees.

Pension: Option to join NHS Pension scheme.

Please note, we reserve the right to close the vacancy earlier than the advertised closing date if we have a sufficient number of applicants. This is a permanent role and NOT suitable for gap students or alongside uni / college studies.

Person Specification Experience

• Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must!
• You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish.
• The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.
• Previous experience working in a medical environment
• Previous experience working in a GP practice
• Able to handle a fast paced environment
• SystmOne Experience
• Access to an NHS Smartcard

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.