Medical Receptionist

Contact Tina Young

Medical Receptionist - Coleraine - Full Time

Join a friendly and patient-focused GP practice in the Coleraine area, where you'll play a vital role in creating a positive experience for patients and supporting the delivery of essential healthcare services.

As the first point of contact, you'll manage reception and administrative duties, ensuring the smooth day-to-day running of a busy surgery while maintaining the highest standards of professionalism, confidentiality, and patient care.

About the role:

• £13.00 p/h
• Monday to Friday, 37.5 hours a week
• Temporary ongoing position
• Immediate start

What you'll be doing in this role:

• Provide a friendly and professional front-of-house service for patients and visitors.
• Manage incoming calls, appointment bookings, and general enquiries efficiently using the practice's clinical systems.
• Register new patients, update records, and maintain accurate and confidential data in line with GDPR requirements.
• Support GPs, nurses, and practice staff by preparing documentation, managing correspondence, and maintaining workflow.
• Process repeat prescriptions and referrals in accordance with practice procedures.
• Handle patient payments and issue receipts when required.
• Prioritise tasks effectively in a busy environment while maintaining a calm and approachable manner.
• Assist in general administrative duties such as filing, scanning, and managing incoming/outgoing post.

What you'll need for this role:

• GCSE English Language Grades A-C or equivalent.
• Strong administration and IT skills - confident using MS Office and clinical systems (EMIS, Vision, or similar).
• Previous experience in a similar role
• Confident communication skills and strong, professional telephone manner.

If this sounds like the next step in your career, we'd love to hear from you! Even if you don't meet every listed requirement, we encourage you to apply - we may have other suitable roles for you. Apply online, email or call Tina on to find out more.

Riada Resourcing is an equal opportunities employer.