Medical Receptionist

We are looking for experiences GP receptionists to join our team. Ideal candidate will have worked in general practice previously within a reception/admin role. We are a multi site organisation with 4 practices in the Tameside area. You will benefit from support from our team of reception supervisors, administrators and practice managers. Full and part time considered. Applicants must be flexible with working hours.

Main duties of the job

• Greet patients warmly and assist them with the check-in process.
• Manage incoming calls, schedule appointments, and handle patient inquiries.
• Maintain accurate patient records and update information as necessary.
• Process patient registrations and verify insurance details.
• Coordinate with medical staff to ensure efficient patient flow and communication.
• Handle administrative tasks such as filing, data entry, and managing correspondence.
• Ensure the reception area is organised and welcoming for patients.
• Comply with all health regulations and maintain confidentiality of patient information.

About us

We are a group of 4 GP practices in Tameside. Successful applicants will be working across the 4 sites in Tameside. Supported by our current team of experienced receptionists, reception supervisors, administrators and practice managers. We are a hard working and caring team with patient care and experience at the heart of our organisation.

Job responsibilities

• Greet patients warmly and assist them with the check-in process.
• Manage incoming calls, schedule appointments, and handle patient inquiries.
• Maintain accurate patient records and update information as necessary.
• Process patient registrations and verify patient details.
• Coordinate with medical staff to ensure efficient patient flow and communication.
• Handle administrative tasks such as filing, data entry, and managing correspondence.
• Ensure the reception area is organised and welcoming for patients.
• Comply with all health regulations and maintain confidentiality of patient information.
• Process referrals to community and secondary care.
• Action incoming prescription requested from patients, pharmacies and other healthcare professionals.

Person Specification Experience

• Previous experience of working within and admin/receptionist role within General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.