Mechanical Service & Maintenance Administrator

Mechanical Service & Maintenance Administrator

Dublin, Ireland

Overview

Quinn Downes Service & Maintenance (QDSM) is one of the leading Irish owned companies specialising in the provision of complete Hard Services Maintenance & Facility Supports. We operate under the Quinn Downes Group which was established in 1999.

QDSM is recruiting a Mechanical Service & Maintenance Administrator to join our team to support the service business, service engineers and our clients. The successful candidate will assist the Service Desk Team and Management in updating and closing out all work activities completed by the engineers through our service system. They will provide back office support to the Directors, Managers, Service Team, Service Partners & Vendors.

Responsibilities

• Liaising with field engineers & subcontractors on a daily basis (phone & email).
• Editing the completed Work Reports submitted by the engineers.
• Checking the times, hours, POs and Observations recorded by the engineers.
• Logging the details of any Observations that shall require a quote.
• Attaching relevant documents to their respective calls.
• Editing Work Reports sent in by the subcontractors and converting them to QDSM reports.
• Coding jobs after editing is complete and attaching all relevant reports.
• Having Ops approve all works so that they are ready for invoicing.
• Ensuring all engineers are logged onto the correct job in the correct form field every day and ensuring that they log off correctly.

Desired Criteria

• 2+ years experience in a similar admin role.
• Strong PC skills including MS Outlook, MS Word, Excel & PDF converting.
• Experience in scheduling and purchasing.
• Strong organisational & communication skills.
• Flexibility and ability to deal with change.
• Ability to work under deadline pressures when required.
• Performance Related Bonus.
• Flexitime.
• Regular Staff Outings.
• Discounted Gym Membership.
• Employee Assistance Programme.
• Experience working in a dynamic environment with exposure to different sectors & industries.