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Matchday Hospitality Manager

Posted 1 hour 52 minutes ago by Sodexo Group

Permanent

Part Time

Hospitality & Tourism Jobs

Yorkshire, Leeds, United Kingdom, LS1 8

Job Description

Job introduction

We're experience makers.

And relationship builders.

And we're hiring!

Most people only dream of being at the most exclusive places or out-of-this world events. At Sodexo Live! you don't dream it, you live it every day. Here you'll grow your skills at the most celebrated events and venues alongside a team of hospitality professionals that work, celebrate, and make memories together. Because we're more than just waiters.

Be part of something greater.

We currently have an opportunity for Casual Matchday Hospitality Managers to join our amazing team at Headingley Stadium, Leeds

This is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. A need for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. With the opportunity to work at both Matchday and Non-Matchday Events.

What you'll do

Ensure area is setup prior to guests arrival.
To attend pre-match managers briefings
Conduct a comprehensive staff briefing prior to service, ensuing all staff are in correct uniform and standards are being met
To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified.
A thorough understanding of food and beverage packages and menus.
Working in adherence with Food Allergens information and service procedures.
Ensuring that both bar and food staff are attentive to guests needs, working in a timely manner to minimise any wait times.
Ensuring all food and beverage products serviced are of the highest possible standard, well presented and with correct garnish.
Overseeing the Bar Supervisor
Maintaining a safe and tidy working environment, with any defective equipment reported.
Deal with customer and staff complaints effectively and efficiently.
To accurately and thoroughly record all guest feedback.
Ensure area is fully cleaned with stock secured at the end of shift.
Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request.
To comply fully with all regulations relating to Health and Safety.