Maps Data Moderator with French

Work Model: Office
Working hours: Monday - Friday, 8.30AM - 5.30PM
Location: Dublin 3, East Point Business Park

About the role

This role focuses on maintaining accurate and up-to-date business information on mapping platforms. Through data validation, direct communication with businesses, and careful review of guidelines, you will help ensure high-quality content and resolve data discrepancies. The position combines research, customer interaction, and decision-making in a dynamic and detail-oriented environment.

What you will do:

• Reviewing maps data to assess accuracy against client policies;
• Engaging with business, predominantly via outbound phone calls, to verify their business information;
• Updating client platforms based on collected information;
• Making well-balanced decisions based on market specific knowledge and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.

Your profile:

• Proficiency of French at min. B2/C1 level and English at B2+ level;
• Be eligible to work in Ireland;
• Excellent verbal and written communication skills - customer engagement is the critical part of this role;
• Proficient user of the MS Office package and Google sheets;
• Ability to build and maintain effective customer/vendor relationships;
• Attention to detail & problem-solving skills;
• Good time management, prioritization skills, and ability to work under time constraints and without careful oversight;
• Ability to work in a multicultural environment.

What we offer

• Opportunity to be part of a global organization focused on development,
• Open-minded and multinational environment,
• Training & development opportunities
• Professional development and clear career path,
• Benefits Package