Manager, Global Tax Operations

We are seeking a highly skilled and detail-oriented individual with tax compliance and global provision experience to join our Tax team in London. In this role, this individual will be responsible for oversight of tax activities across several countries including supporting tax compliance, Local Statutory and US GAAP reporting, managing local market tax strategy, and supporting local tax audits and dispute resolutions. This role involves close collaboration with global Tax teams, external providers, and partnering with the business to support efficient and accurate tax activities.

Key Responsibilities:

Global Stakeholder Management:

• Collaborate closely Market Tax and Finance professionals located across EMEA region to ensure tax compliance and reporting obligations are met across multiple countries.
• Partner with the business to ensure open lines of communication
• Foster a collaborative and high-performing environment that aligns with McDonald's values and objectives.

Tax Compliance & Tax Accounting Oversight:

• Collaborate with market leadership across multiple countries to perform joint review and sign-off of corporate income tax and VAT filings.
• Support Markets in preparing market tax projections for US GAAP reporting including return-to-provision analysis and calculations subject to management discretion
• Stay updated on changes in tax regulations and communicate their implications appropriately to other stakeholders.
• Ensure market alignment with global business policies and procedures for tax reporting and compliance.
• Identify process, data, and technology synergies across global tax reporting.

Tax Strategy Planning, Governance & Controversy:

• Maintain a local market tax strategy and governance framework that aligns with the global tax strategy.
• Support local tax audits, settlements, and broader dispute resolution processes.
• Support Global Tax team in managing high-profile tax controversy matters, ensuring appropriate resourcing and a coordinated response.
• Collaborate with the local market leadership to identify and understand market-specific tax structuring opportunities.
• Work closely with regional leadership to identify and implement tax structuring opportunities at the local level.

Performance & Metrics:

• Adhere to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) related to tax compliance and reporting.
• Monitor performance metrics to identify areas for improvement and take proactive measures to meet or exceed targets.
• Collaborate with global team members to optimize workflow processes and ensure timely delivery of services.

Communication and Collaboration:

• Act as the primary Tax point of contact within the select countries for internal stakeholders.
• Coordinate with market tax teams to support audit requests and ensure compliance.
• Build and maintain strong relationships with global Tax leaders, Finance, Legal, and IT teams.

Who we're looking for:

• A tax professional with extensiveexperience in direct and/or indirect tax compliance and reporting.
• Strong leadership and team management skills including proven experience in managing teams and delivering results through others.
• In-depth knowledge of global direct, indirect, and transfer pricing laws, regulations, compliance requirements, and US GAAP reporting.
• High degree of business acumen, understanding end-to-end finance and tax reporting processes and related dependencies
• Strong analytical and strategic thinking skills, with a proven ability to oversee detailed tax computations and compliance activities.
• Excellent interpersonal and communication skills, capable of building strong relationships with internal and external stakeholders.
• Experience working with third-party outsourced providers and familiarity with financial systems such as Oracle Cloud, Vertex, and OneSource.
• Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple activities simultaneously.