Manager, Digital Stores Management

Manager, Digital Stores Management

Location: London, United Kingdom • Business: The Walt Disney Company (EMEA) • Date posted: Feb. 02, 2026

Job Summary

Be you, be here, be part of the story!

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

Overall Purpose of the Role

Content Sales is a dynamic division of TWDC responsible for programme and digital distribution of the full slate of movies and TV content produced by The Walt Disney Company. The Manager, Digital Store Management (DSM) is instrumental in growing Disney's digital transactional business across key third party Digital Stores in Europe, covering both ownership (EHVL) and rental (TVOD) business models. The individual will work closely with clients in various EMEA markets to drive the sales of digital content. This role is based in the EMEA Regional Digital Stores Management Team in London.

The space is fast growing and cross-functional across digital, technology and business. This role suits a commercially focused, organized and passionate business professional with a background in digital content. The candidate should have strong client management experience, commercial acumen, exceptional interpersonal, verbal and written communication skills, and the ability to project-manage and work effectively under deadlines in complex environments.

Areas of Responsibility

In partnership with the Senior Manager, act as the lead for designated accounts, responsible for revenue generated from these accounts through:

• Management of client relationships with specified accounts to drive on-store featuring/placement of Disney content on stores, and to ultimately drive revenue targets in line with AOP expectations
• Be the product expert of Disney's video and TV content, and champion the full content portfolio to clients
• Collaborate with the Regional DSM team on the rolling 12 month plan of promotions and opportunities to clients as required
• With the marketing team, leverage trade marketing assets and investment in store management negotiations to maximise support for TWDC titles across digital stores
• Work closely with Finance to track designated account performance relative to AOP and quarterly forecast expectations
• Work with the Disney+, Deal Management, Technical and Marketing teams to ensure clients have the required materials for upcoming releases (Movies, TV)
• Define and coordinate the implementation of promotional activities within each territory and for each partner
• Define and implement new pricing or windowing strategies in the relevant territories, as required
• Maintain stakeholder communication and share applicable account/territory updates on the transactional business with senior management in local markets

Analytics

• Review monthly sales reports to analyse performance to positively affect sales week to week
• Set KPIs for new release and promotional activity and measure performance against these
• Work with finance and trade marketing to review campaigns, promotions, and pricing
• Recommend best practices and future campaign ideas
• Track weekly and monthly sales and assist finance with quarterly and yearly forecasts and EHVL/TVOD 52-week ultimates

Working with Other Lines of Business

• Maintain a collaborative relationship with the trade marketing team to optimise owned and bought media campaigns and maximise transactional performance
• Champion and/or represent the DSM perspective with relevant lines of business
• Communicate client objectives, requests, performance, and the digital landscape to key stakeholders
• Work with Product teams to gain visibility, product knowledge, and roadmaps
• Ensure timely communication with other managers, marketing, etc. on upcoming product priorities, releases, and performance

Areas of Accountability

• Accountable to the Senior Manager, DSM
• Accountable for revenue performance for applicable accounts and territories
• Maintain day-to-day client relationships, including weekly meetings and ad hoc issues
• Manage promotional plans and new release slate for applicable clients
• Act as Internal lead for relevant clients, including forecasting and performance reviews with Finance

Experience and Professional Qualifications Required

• Comprehensive and relevant industry experience
• Experience in the digital space, preferably within digital store management
• Experience in account management, budgeting, and driving revenue
• Experience in client-facing environments, including presentations and negotiations

Skills Required

• Strong people management and client relationship skills
• Digitally savvy
• Quick learner who understands new digital products/technology quickly
• Strong organisational and time management skills
• Strong negotiation and influencing skills
• Highly analytical, sales and target driven
• Team player
• Able to devise and execute promotional campaigns
• Highly proficient in Excel and PowerPoint with the ability to deliver clear analysis and effective presentations
• Ability to understand the relationships between the stores business commercial models and other digital distribution models
• English required; knowledge of another European language is preferred but not essential

The Perks

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: you and your family may enter Disney parks for free
• Disney Discounts on designated products, resort F&B and ticketing
• Disney+ Subscription
• Parental and guardian leave
• Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, ENABLED (disability & neurodiversity), and TRUST (Mental Health & Wellbeing)

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About The Walt Disney Company (EMEA)

Disney EMEA aims to drive growth, innovation and brand affinity across a diverse collection of countries with a team of over 6,000 employees in 59 markets and offices in 29 countries.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with segments including Disney Entertainment, ESPN, and Disney Experiences. Disney stories and experiences reach audiences worldwide. Disney operates in more than 40 countries with employees and cast members creating entertainment experiences that are universally and locally cherished.

This position is with The Walt Disney Company Limited, part of The Walt Disney Company (EMEA).

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, color, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, and be relevant in a rapidly changing world.

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