Manager / Senior Manager, Salesforce Data Cloud & Martech Solution Architect, Deloitte Digital

Transform how leading brands leverage their data with Deloitte Digital. As a Salesforce Data Cloud and Martech Solution Architect, you will design and implement innovative data-driven solutions that power exceptional customer experiences. You will be a key player in architecting and delivering complex Martech solutions built on the Salesforce platform, integrating Data Cloud with other marketing technologies to create a unified customer view. Your expertise in data modelling, integration, and data governance will be crucial in helping clients unlock the full potential of their data assets, driving improved marketing ROI and enhanced customer engagement. Experience with large-scale data migration projects and a deep understanding of the Salesforce ecosystem are essential.

Responsibilities

• Develop, build, and implement Salesforce Data Cloud instances in conjunction with Salesforce Marketing Cloud.
• Drive end-to-end project execution, encompassing analysis, documentation, solution development, testing, and performance, to meet client expectations.
• Identify technical design and data model risks, confirm their validity, and devise strategies to mitigate them.
• Actively participate in technical design and data model workshops alongside Engineering Teams and business stakeholders.
• Clearly translate and communicate technical requirements and solutions to the business using story-based narratives, and present strategies and recommendations to executives.
• Leverage knowledge of new and upcoming features in the Salesforce ecosystem to recommend more efficient solutions.
• Ensure that technical documentation is consistently updated through active participation in technical workshops.
• Lead sessions to understand client needs in technical marketing and Salesforce Data Cloud requirements, and act as a crucial technical resource throughout the implementation process.
• Assess client requirements, propose effective solutions, and communicate the capabilities and limitations of Salesforce Data Cloud, Marketing Cloud Engage, Personalisation, Intelligence and other relevant SF ecosystem platforms.
• Function as a technical solution specialist within the Salesforce Data Cloud ecosystem, including components like Data streams, Unified Data Model, Transformations/Insights, Identity Resolution, Segmentations, Activations, Email Studio, Content Builder, Journey Builder, Mobile Studio, Cloud Pages, Ad Studio, Site mapping, Website personalisation.
• Develop, oversee, and maintain key data model, segmentation, architecture, code documentation, and technical specifications for designated workstreams.
• Lead the development and physical design of solutions, guide the development team, and ensure the system's architectural integrity.
• Manage workstreams in large-scale enterprise implementations, focusing on Salesforce Data Cloud architecture and data models.

Skills and Professional Experience

Overall, you're an ideas person and problem solver as well as a hands-on doer. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.

• Salesforce Data Cloud or equivalent Consultant
• Salesforce Marketing Cloud Administrator/Consultant/Email Specialist or equivalent certifications
• Experience in marketing automation, data model and architecture in the Salesforce ecosystem or equivalent
• Salesforce cross-cloud integrations
• Proficiency in moderately complex SQL queries
• Experience in integrating with cloud-based data warehouses/data lakes (e.g. Snowflake, Databricks or equivalent)
• Effective presentation skills to both technical and non-technical audiences

Preferred:

• Experience with Marketing Cloud Personalisation
• Experience with at least 1 end-to-end Salesforce Data Cloud implementation
• Experience with Segmentation strategy
• Experience with Adobe, Marketo, Oracle or other enterprise marketing automation or CDP platforms
• Experience with SOQL
• Front-end coding skills (HTML, CSS/SASS, Typescript, React, XML, JSON)
• Agentforce Specialist or equivalent Certification

Connect to your career and values

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

Connect to your opportunity

We're expanding fast, we're looking for people who are natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture.

We are seeking a dynamic and skilled Salesforce Data Cloud Solution Architect with a unique blend of technical expertise and strategic acumen. The ideal candidate should possess profound knowledge in Salesforce Data Cloud as well as the Salesforce Marketing or Sales/Service suite, complemented by a keen ability to translate complex analysis into actionable solutions that propel business growth. This role demands a self-motivated, independent problem solver who is passionate about delving into intricate details, raising pertinent questions, making informed recommendations, and driving impactful results.

Connect to your colleagues

Alternatively, quotes and testimonials from colleagues are included here to illustrate culture and experience.

Our hybrid working policy

You'll be based in London or Manchester with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you&aposre comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you&aposll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers