Major Accounts Director, CoStar - London

Major Accounts Director, CoStar - London, London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: df079244a12f

Job Views: 5

Posted: 12.07.2025

Expiry Date: 26.08.2025

Job Description:

• Develop and execute customised account plans to drive revenue growth, increase customer satisfaction, and enhance product usage within our largest customer accounts.
• Build and maintain strong, consultative, long-term relationships with key decision-makers and stakeholders at the C-level and other senior executive levels.
• Meet regularly with client business line leaders across the UK to devise training plans aligned with their strategy and promote adoption of CoStar and LoopNet services.
• Conduct business reviews, needs assessments, and solution presentations to ensure alignment with customer goals.
• Collaborate with internal teams to develop tailored solutions that meet customer needs and drive revenue growth.
• Lead negotiations of contracts, pricing, and terms to establish mutually beneficial, long-term agreements.
• Ensure exceptional customer satisfaction through timely issue resolution, proactive communication, and feedback collection.
• Develop account-specific satisfaction metrics and benchmarks to measure performance.
• Work with cross-functional teams to ensure alignment and effective execution of account strategies.
• Support sales and research teams nationally to share knowledge and develop skills.

Qualifications:

• External applicants should have at least five years of sales experience managing strategy and senior relationships with key accounts, including at the C-level.
• Three years' experience in the commercial property industry.
• Internal applicants should have at least five years of sales experience plus 18 months at a CoStar Sales Executive level or higher, meeting or exceeding sales targets.

What's in it for you?

Working at CoStar Group offers a culture of collaboration and innovation, with an outstanding environment in iconic buildings like The Shard and BlueFin. Benefits include private medical and dental cover, Life Assurance, member rewards, 28 days of annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay, and more.