Maintenance Manager - Solar

Maintenance Manager - Solar

Application Deadline: 20 September 2026

Department: Solar Team - Desk Based

Employment Type: Permanent - Full Time

Location: Ringwood, Hampshire

Reporting To: Tom Hillyar

Compensation: £42,000 - £45,000 / year

Description

We have an exciting opportunity for an experienced Maintenance Manager to take ownership of and grow our Solar Maintenance operation across the UK.

This is a varied, hands-on leadership role combining people management, customer experience, operational delivery and commercial growth across our domestic and commercial solar customers.

You'll lead a team of Maintenance Engineers and office support colleagues, ensuring we deliver an exceptional service while continually looking for ways to improve performance, develop our offering and grow recurring maintenance revenue.

The right person will be organised, commercially minded and a natural people leader, with the confidence to make decisions, solve problems and build strong relationships with customers, engineers and stakeholders.

Responsibilities

• Leadership: Lead, support, develop and coach our Maintenance Engineers and office support team, creating a positive, high-performing and accountable culture.
• Day-to-day management: Take ownership of the daily delivery of solar maintenance, repairs and servicing, ensuring work is completed safely, efficiently and to a high standard.
• Customer experience: Deliver a best-in-class experience for both domestic and commercial customers, managing enquiries, escalations and ongoing issues through to resolution.
• Planning & scheduling: Ensure jobs are planned, allocated and completed efficiently, making the best use of engineer capacity and resources.
• Performance improvement: Drive engineer performance, utilisation and customer service, using data and insight to identify opportunities for improvement.
• Relationship building: Build strong, lasting relationships with existing customers, encouraging repeat business, referrals and new opportunities.
• Commercial growth: Identify opportunities to grow our maintenance and servicing offering, including recurring revenue and service contracts.
• Data-led management: Monitor and manage key operational KPIs, costs, revenue, productivity and customer performance to support informed decision-making.
• Continuous improvement: Challenge the way we work and continually look for smarter, more efficient ways to improve our maintenance operation and customer journey.
• Forward thinking: Help shape the future of our Solar Maintenance proposition, identifying opportunities to develop and scale the service as the business grows.

What you'll need to succeed

We're looking for a confident and commercially minded people leader with experience in solar, renewables, electrical services, field service or maintenance operations.

You'll be comfortable operating in a fast-paced and evolving environment, balancing the needs of customers, engineers and the wider business. You'll be organised, solutions-focused and confident using data to drive performance and make decisions. You'll also have a genuine passion for developing people and creating a team environment where engineers can perform at their