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M365 Engineer

Posted 4 days 19 hours ago by Undisclosed Company

Permanent

Full Time

Other

Hampshire, Portsmouth, United Kingdom, PO1 1

Job Description

Role Title: M365 Engineer (x2 seats)
Location: Portsmouth, Stevenage or Newport - whichever is most suitable for the candidate Full onsite
Duration: 31/03/2027
Rate: £552
CONTRACTOR MUST BE SC CLEARED (active) AND BE A SOLE UK NATIONAL
The candidate hasn't been outside the UK for more than 28 consecutive days during the last 5 years

MUST BE PAYE THROUGH UMBRELLA

Description:

Resolving level 2 and 3 incidents related to telephony and videoconferencing.
Responding to specific hardware or software requests.
Contributing to a technical knowledge base.
Participating in telephony and videoconferencing projects.
Occasionally assisting operations teams.
Ensuring the operational maintenance (MCO) of the telephony and videoconferencing infrastructure.
Providing knowledge transfer to technicians when necessary.
Updating technical documentation and procedures.

Skills:

Advanced knowledge of Cisco VoIP (CUCM, Unity Connection, Jabber, IP Phones, Cisco SBS, VG2xx ), Webex, and Cisco videoconferencing (endpoints, TMS, Pexip ).
Knowledge of VMware suite and vSAN storage.
Familiarity with Kurmi, Telsica, and PeterConnects ecosystems.
Good understanding of SIP/H323 protocols.
Knowledge of WAN/LAN networks and security, as well as system administration and PC environments would be a plus.
International environment, so a good level of English (reading, speaking, writing) is required.