M&E & Outlets Manager

M&E & Outlets Manager

Copthorne Tara Hotel Kensington
£45,000 per annum

Copthorne Tara Hotel Kensington is looking for a dynamic and commercially minded M&E & Outlets Manager to lead the operational delivery of meetings, conferences, and events while supporting our vibrant restaurant outlets.

This exciting leadership role focuses primarily on Meetings & Events, ensuring flawless execution of conferences, banquets, and private events while driving revenue through proactive upselling and strong operational leadership.

During quieter event periods, you will also support the operations of our outlets, including Green Stag and Bugis Kitchen, ensuring service excellence across the hotel.

Key Responsibilities

• Plan, coordinate, and oversee all meetings, conferences, and events
• Lead the operational execution of banqueting services
• Drive revenue through upselling and cross-selling opportunities
• Coordinate closely with the Sales & Events team to ensure seamless event delivery
• Lead and motivate the M&E operational team
• Ensure outstanding guest service and event execution
• Support outlet operations when required to maintain service excellence

What We Are Looking For

• Strong operational experience within Meetings & Events or Food & Beverage
• Excellent leadership and organisational skills
• Commercial mindset with a passion for driving revenue
• Ability to manage multiple events simultaneously
• Strong communication and guest engagement skills
• Flexibility to support different areas of the F&B operation

What We Offer

• Social events, wellbeing initiatives and team activities
• Training and development opportunities
• Cash Health Plan (optional)
• Apprenticeship and placement opportunities
• Career development and salary reviews
• Interest-free Season Ticket Loan
• Uniform provided (including laundry and dry cleaning)
• Meals provided on duty
• Length of service-related holiday scheme
• Eye care vouchers
• Employee discounted accommodation and food & beverage
• Life assurance
• Recommend a Friend Scheme
• Genuine internal promotion opportunities

About the Hotel

Copthorne Tara Hotel London Kensington is a contemporary 4-star hotel located in prestigious Kensington, just two minutes from High Street Kensington Underground Station.

The hotel features a wide range of accommodation and multiple dining outlets, including Bugis Street (Asian cuisine), the Brasserie Restaurant & Bar and a Tea