Luxury Spa Receptionist - Guest Experience & Upsell Pro

Jumeirah Carlton Tower in London welcomes guests to a luxury wellness spa, providing personalised reception and seamless service. You will manage bookings, promote spa treatments and products, and ensure accurate billing while maintaining exceptional guest satisfaction.

The role emphasizes strong guest relations, knowledge of services, and a proactive approach to upselling, with a focus on care, ambiance, and service standards.