Luxury Private Medical Practice - Receptionist / Administrative Assistant

We are seeking an exceptional Receptionist / Administrative Assistant to join a prestigious private medical practice renowned for delivering an outstanding level of care to a discerning clientele, including high-profile individuals, VIPs, celebrities, and international patients.

This is a busy, fast-paced front of house role where professionalism, discretion, and impeccable attention to detail are essential. As the first point of contact for patients, you will play a pivotal role in ensuring a seamless and first class experience from arrival through to departure.

• Providing a warm, professional, and polished welcome to patients and visitors
• Managing a busy reception desk and handling incoming calls and enquiries
• Coordinating appointments, diaries, and patient bookings
• Maintaining accurate patient records and administrative documentation
• Liaising with consultants, clinicians, and external providers
• Processing payments and managing confidential information with complete discretion
• Supporting the wider administrative team to ensure the smooth running of the practice
• Delivering exceptional customer service at all times

• Previous experience within private healthcare, medical reception, or healthcare administration would be highly advantageous
• Alternatively, candidates with strong administrative or customer facing experience and a genuine passion for private healthcare will also be considered
• Exceptionally well presented, articulate, and professional
• Bright, proactive, and highly organised
• Meticulous attention to detail with excellent accuracy
• Comfortable working in a fast paced environment whilst maintaining the highest standards
• Strong communication and interpersonal skills
• Naturally discreet with the ability to handle sensitive and confidential information
• Confident using Microsoft Office and practice management systems

• The opportunity to work within a highly respected private medical practice
• Exposure to a prestigious client base
• A supportive and professional team environment
• Excellent career development opportunities within the private healthcare sector

If you pride yourself on delivering exceptional service, thrive in a professional environment, and have a passion for healthcare, we would love to hear from you.