Luxury Guest Relations Lead - Pre-Opening

Sofitel Dublin Airport Hotel, a luxury flagship property, seeks a Guest Relations Manager to drive VIP recognition, personalised service, and a proactive lobby presence. You will lead Concierge, Porter and Switchboard teams and partner with all departments to deliver elegant, consistent standards.

The role encompasses pre-opening recruitment, training, SOP development and ongoing guest experience enhancements within a seven-day operation at the airport location.