Luxury Floor Supervisor: Lead Service & Guest Experience

Rosewood London is seeking a Floor Supervisor for Holborn Dining Room to oversee the restaurant floor during shifts, guiding the head waiter team and commis waiters while ensuring the Rosewood standard of service.

You will lead colleagues in a fast-paced, upscale setting, develop guest relations, upsell offerings, and turn feedback into repeat visits. The role emphasizes teamwork, leadership, and ownership of the guest experience.