Luxury Floor Leader: Guest Experience & Service

The Chancery Rosewood in Mayfair, part of Rosewood Hotel Group, is seeking an inspirational Floor Manager to lead service on the dining floor. You will build genuine guest recognition, oversee the guest experience during service, and coach a high-performing team to deliver the Rosewood standard of excellence.

In this role you will brief the team, handle guest enquiries, train staff on Micros and reservations software, and contribute to cash handling and budgeting processes, upholding the