Luxury Customer Care Advisor - German & English

ME+EM is seeking a Customer Care Advisor fluent in German and English to join our West London team. You will deliver a warm, luxury-level service across phone, email, live chat and social channels, resolving queries with empathy and efficiency.

The role focuses on personal styling guidance, order resolutions and strengthening long-term customer loyalty. Based at our Head Office in White City Place, you will collaborate with internal teams to ensure seamless daily operations and uphold ME+EM's