Luxury Client Experience Architect

Hermès Paris is seeking a Client Experience Manager to elevate in-store experiences across the boutique. You will work with Boutique Directors and the Head Office CX team to embed the six guiding values into every client touchpoint, from welcome to farewell.

This role focuses on coaching, culture, and events, ensuring a warm, precise, and human atmosphere that reflects Hermès craftsmanship and generosity. The ideal candidate will have at least three years of leadership experience in luxury