Lux Front Desk Manager - Lead, Upsell & Guest Delight

Fairmont Windsor Park is seeking a dedicated Reception Manager to lead the Front Office team. This role ensures that service standards are consistently exceeded, while meeting guests' needs in a luxurious 5-star environment.

Responsibilities include managing team dynamics, monitoring guest satisfaction scores, and effectively handling any guest concerns that arise. The ideal candidate will bring proven leadership skills and experience in a similar role, alongside strong communication and organizational abilities.