Loyalty Experience & Operations Manager

A global travel technology company in the UK seeks a Loyalty Operations and Experience Manager. This role demands a professional with over 7 years of experience in loyalty or marketing, responsible for managing customer loyalty programs, ensuring operational efficiency, and driving member satisfaction initiatives. Ideal candidates will have a strong understanding of customer journeys and proven skills in operational excellence, analytical capabilities, and effective communication. The role also offers a comprehensive benefits package including travel perks and flexible work arrangements.