Logistics Co-ordinator

At dōTERRA Global Limited, we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities for growth and movement throughout the company. Position: Logistics Coordinator Location: Cork Office Department: Operations Reporting to: Managing Director - Cork Office Hours: 40 hours per week

About Us

Founded in 2008, dōTERRA was built on a mission to share tested-grade essential oils with the world. Having seen for themselves the incredible benefits of using these precious resources, a group of healthcare and business professionals set out to make this mission a reality. They formed a company and named it dōTERRA, a Latin derivative meaning 'Gift of the Earth.' Since the company's creation in the U.S. the dōTERRA product offering has expanded across nutrition, spa and healthy living products all centred around essential oils and a comprehensive wellness philosophy. dōTERRA is now present in over 150 countries worldwide. Utilising a direct selling model, dōTERRA allows its Wellness Advocates to provide direct guidance to their customers. This approach provides individuals with the opportunity to experience the incredible power of essential oils while also developing relationships of trust. Over 7 million members now use and share dōTERRA products around the world. Today, dōTERRA is the world's leading essential oils company.

Position Overview

We are seeking a highly organised, detail-oriented, and proactive Logistics Coordinator to support the increasing operational complexity of doTERRA's expanding local and international markets. This role is responsible for managing the end-to-end shipping process, ensuring the timely, efficient, and compliant movement of goods across borders. The ideal candidate will work collaboratively with suppliers, freight forwarders, customs brokers, and internal stakeholders to coordinate all aspects of transport, documentation, and customs clearance.

Core Responsibilities

• Coordinate and monitor international and local shipments, including ocean, air, and ground freight for both imports and exports;
• Timely apprise internal and external stakeholders with pertinent updates;
• Ensure accurate and timely dissemination of shipping and customs documentation, such as commercial invoices, packing lists, bills of lading, certificates of origin, and letters of credit;
• Liaise with freight forwarders, customs brokers, and third-party logistics providers to track shipments and resolve delays;
• Ensure compliance with international trade regulations, including Incoterms, customs requirements, and import/export laws;
• Schedule and manage delivery timelines, warehouse receipts, and cargo release;
• Maintain accurate records of shipments, including references both internal and external, type, size, weight and transit times;
• Manage and monitor HS code classification, Dangerous Goods, product data, customs valuation, and documentation audits;
• Monitor and hold accountable carriers for quality standards, efficiency and suggest improvements where applicable;
• Resolve any logistical issues, such as damages, claims, discrepancies, or customs holds between relevant parties;
• Stay abreast with changes in trade regulations, embargoes, tariffs, and logistical trends;
• Source quotations, rate analysis and provide meaningful reports to management;
• Support other departments such as QA, QC, Engineering and Events with ad-hoc shipments to other markets or venues;
• Liaise with governmental organisations to obtain origin approvals.

Qualifications and Experience

• Fluency in Chinese is essential.
• Minimum 5 years of experience in an Import/Export Logistics role;
• Experience of EU, Chinese and Global freight requirements and regulations;
• Proven track record of using SAP;
• Dangerous Goods (DG) Certification (Air & Sea) is considered a plus;
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and SharePoint;
• Strong analytical and problem-solving skills, with the ability to identify, troubleshoot, and resolve logistics and delivery-related issues effectively;
• Self-motivated and capable of working independently, demonstrating initiative and the ability to manage multiple tasks simultaneously;
• The ability to thrive in a fast-paced environment, delivering work with accuracy, diligence, and efficiency.
• A proactive attitude toward learning and development, with exceptional attention to detail.
• Outstanding interpersonal skills, with the ability to communicate persuasively and empathetically while maintaining composure under pressure and in conflict situations.
• High level of proficiency in business English, both written and verbal.
• Prior experience and understanding of the Direct Selling industry is considered a strong advantage.

dōTERRA Global Limited is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

doTERRA's Contact Center in Budapest opened in 2020, and since then we have welcomed more than 350 colleagues to support our members and customers across Europe in 23 languages. Our role is to help customers with questions related to their orders, packages, online accounts, products, and overall doTERRA experience. We do this with empathy, patience, and a genuine willingness to support them throughout their journey. Our team is diverse, energetic, and truly international. We are looking for people who enjoy helping others, are eager to learn, and are passionate about delivering high-quality customer service.

In addition to our contact center teams, we also offer supporting roles such as trainers, shipping specialists, knowledge base specialists, and other operational positions. We are proud that many of these opportunities are filled internally, giving our employees the chance to grow and build their career within the company.

Our Budapest office is a modern and inspiring workplace located on the 3rd floor of the BudaPart Gate office building in the 11th district. Take a look at our videos to get a glimpse into life at doTERRA Europe Services, our office atmosphere, and the exciting events you may also get to be part of! Follow our facebook site

doTERRA's Milton Keynes office is one of our key European locations, supporting our Western Europe markets and working closely with teams across the region. Since opening in 2018, the office has grown into a vibrant international hub with colleagues working across areas such as customer and leadership support, sales, marketing, events, operations, compliance, HR, finance, IT, and other business functions. Our team in Milton Keynes is professional, collaborative, and people-focused. We work together to support our Wellness Advocates, customers, and internal partners with care, ownership, and a strong service mindset. Whether someone joins us in a customer-facing, operational, creative, or specialist role, they become part of a supportive environment where teamwork and personal contribution truly matter. The Milton Keynes office offers a modern and welcoming workplace, designed to encourage collaboration, connection, and day to day teamwork. It is a place where people can grow their skills, work with international colleagues, and contribute to doTERRA's mission in a meaningful way. Take a look at our videos and photos to get a glimpse of life in our Milton Keynes office and the people who make it special.