Logistics Administrator

This role involves managing and supporting the purchasing and ordering process for all IT equipment across the Trust's services.

Responsibilities

• Manage and support the purchasing and ordering process of all IT equipment for the services supported by the IT Services division.
• Produce and monitor non catalogue request forms for all items of IT equipment, following standard financial instructions.
• Monitor and process procurement following receipt of completed Information/Communication/Technical request forms.
• Monitor and process internal department requests for equipment and services.
• Keep all relevant records and documents in compliance with audit requirements.
• Liaise with all organisations comprising the Walsall Health economy concerning IT equipment requirements.
• Liaise with engineers and end users, both clinical and non clinical, to determine requirements and seek advice on technical IT solutions.
• Liaise with suppliers to source equipment and obtain value for money products.
• Liaise with Finance and Supplies regarding queries and disputes.
• Liaise with Audit Personnel as required.
• Liaise with suppliers regarding faulty goods or warranty claims.
• On receipt of an IT equipment or service request by phone, e mail or letter, ensure the customer has appropriate information to raise a request within the e procurement system and log it in IT Stores systems.
• Check financial details on completed requisitions for correct authorisation and clarity; return to requester if needed.
• Forward authorised requisitions to the Service Operations Manager for technical sign off and then to Procurement to raise an order and record it in IT Stores systems.
• Monitor supply and delivery activities, ensuring all paperwork is complete and records are retained for audit compliance.
• Maintain orders on the division information system and update as appropriate.
• Maintain workload using the Helpdesk system to track requests for quotes, requisitions, non catalogue requests, site surveys, and ongoing projects.
• File all relevant documentation for the period required by financial audit or internal processes.
• Produce and maintain documentation for ordering and maintaining accurate records utilizing Requisitions/Orders, SBS (Finance System), ICT Forms, Prisym (Warehouse System), and Helpdesk.
• Answer all enquiries regarding procurement and purchasing of IT and telecommunications equipment.
• Perform any other tasks or duties requested by the Service Operations Manager.

Qualifications

• Standard GCSE.

Knowledge and Experience

• Knowledge of computing and related equipment.
• Understanding of logistics function in a digital environment.
• Understanding of spreadsheets.
• Understanding of ordering process.
• Ability to work under pressure.
• Ability to communicate with colleagues and third parties.
• Ability to meet deadlines.

Skills and Aptitudes

• Knowledge of computing and related equipment.
• Understanding of logistics function in a digital environment.
• Effective organisational skills (e.g., moving users and data).

Benefits

You will benefit from an attractive salary and comprehensive benefits package, including access to NHS pension arrangements and staff accommodation where available.

Equal Opportunities

We welcome applications from all candidates with the right to work in the UK, including those on Health and Care Visas, Graduate Visas, or other valid permissions. All candidates will be considered on equal terms.