Loan Administration Assistant

Providing key support to impactful social investing.

Big Issue Invest - one of the UK's leading social impact investors is looking for a new Loan Administration Assistant to join the team.

We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector women in finance, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds.

The Loan Administration Assistant will provide key financial administration support to the wider Big Issue Invest Team. You will support the Accounts Manager with the administration and monitoring of both loan and fund portfolios, ensuring accurate record-keeping and timely updates, assist with onboarding new clients and investments, including collecting and verifying KYC (Know Your Customer) documentation and supporting due diligence processes.

You will also provide key monitoring services such as maintaining and updating portfolio management systems, prepare routine correspondence, and respond to client queries, support the monitoring of existing investments, tracking key milestones, repayments, covenants, and impact metrics.

You will also work with the wider investment team, for example to assist the Investment Manager and Accounts Manager with Risk assessments and Performance assessments where required.

You will be a keen "numbers person" who is used to working in depth with Excel. You will have a background in a financial environment and/or a relevant degree or financial qualification. We would also consider a suitably qualified candidate who wishes to move into a social finance career. A strong understanding and history of confidentiality in a financial context is also essential.

There is a strong opportunity, for the right candidate, to progress into a career in Fund Accounting or Fund Management.

If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role.

Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive.

The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion.

Salary and Benefits:

• Salary is in the range of £28,000 per annum.
• 25 days holiday plus bank holidays that grows incrementally service.
• Flexible working policy
• Hybrid working available
• Pension scheme
• Private Health care cover
• Enhanced Family benefits
• On-going learning and development
• Employee Assistance programme to support your health and wellbeing
• Blue Light Card Benefits scheme

Workplace details:

The role is based in the Big Issue Head Office in Finsbury Park, London, with hybrid working available with a minimum of 3 days per week in the office.

Closing date 06 July 2025 (23:59pm). Please note that we may shortlist and interview before the role closes so please apply asap.

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.

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