Live Events Duty Manager - Immersive Experience Lead

A leading events agency in Birmingham is seeking a Duty Manager to support the Gladiators Experience at the Birmingham NEC. The role involves assisting with the operational management of the event, ensuring all departments are aligned and ready for show times. The ideal candidate will have extensive experience as a Duty Manager, strong leadership and communication skills, and the ability to manage customer service in high-pressure situations. Flexibility for evenings and weekends is required.