Lift Contracts Manager - AR

Lift Contracts Manager

Location: Royal Borough of Kensington and Chelsea
Sector: Social Housing / Building Services

Overview

We are seeking a proactive and customer-focused Lift Contracts Manager to oversee the maintenance, performance, and compliance of residential lifts and hoists across the borough. The successful candidate will manage lift service contracts, ensure regulatory compliance, and work closely with contractors, internal teams, and residents to maintain safe and reliable lift services.

Key Responsibilities

• Manage lift maintenance and servicing contracts across residential buildings.
• Ensure all lifts and lifting equipment comply with Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) and BS EN 81 Lift Safety Standards.
• Monitor contractor performance, service delivery, and response times.
• Coordinate inspections, planned maintenance, and repairs for passenger lifts and hoists.
• Support lift refurbishments, upgrades, and new installations.
• Work with residents and internal teams to resolve lift issues and maintain service standards.
• Maintain accurate compliance records and ensure statutory inspections are completed.

Requirements

• Strong technical knowledge of lift systems and maintenance.
• Experience managing lift service or maintenance contracts.
• Knowledge of lift safety regulations including LOLER and BS EN 81.
• Experience working with contractors and managing service delivery.
• Strong organisational and communication skills.

Desirable

• Experience working within social housing or local authority environments.
• Experience managing a portfolio of residential lifts across multiple sites.