Lifestyle Concierge VA2913

Anabas Welcome a leading Front of House company that deliver high quality service are recruiting for a Lifestyle Concierge to run one of our most prestigious portfolio contracts.

The portfolio includes a diverse mix of corporate clients and high net worth individuals, with a strong emphasis on premium service delivery across both commercial and residential environments.

Your role will be to head the management of the portfolio and engage with the residents, retailers and office occupiers who have direct access to the service. Through our trusted and established network, you will assist them with a vast array of lifestyle and business-related enquiries including:

The Lifestyle Concierge will report directly to the Account Manager and will be the sole lead for this project.

• Salary £36k
• 40 Hours a week
• Hours Monday to Friday 8:00am to 5:00pm
• 28 Days holiday inclusive of Bank Holidays

Main responsibilities:

• Securing sought-after restaurant reservations
• Arranging VIP access to exclusive events
• Connecting clients with luxury retailers and experiences
• Coordinating trusted domestic services (cleaners, handymen, etc.)
• Planning and delivering events - from intimate private dining to large-scale conferences
• Managing and motivating a front-of-house team who assist in a Lifestyle Coordinator capacity

You will work closely with our client's operations teams to ensure seamless service delivery and high levels of engagement. The role also involves building relationships with luxury hotels, restaurants, and a wide array of local and national retailers to secure VIP experiences and added value benefits for our clients.

With Manchester being a major hub for new restaurants and lifestyle services, existing knowledge of venues is important. Part of the role will involve engaging with suppliers and building new valued relationships as part of the Anabas Welcome across Manchester.

• Employee Assistance Programme
• Ongoing training and development opportunities
• Cycle to work scheme

Key Responsibilities:

• Lead and manage a diverse client portfolio with confidence and professionalism
• Handle day-to-day client requests - anticipate needs and deliver solutions quickly
• Plan, organise, and execute private and corporate events with precision
• Manage budgets and event collateral using tools such as Word, Excel, PowerPoint, InDesign, and Canva
• Build and nurture relationships with luxury hotels, restaurants, retailers, and venues
• Collaborate with client operations teams to guarantee flawless service delivery
• Cover the reception desk
• Provide leadership and oversight for the front-of-house team, ensuring they deliver exceptional support in their Lifestyle Coordinator role
• Event coordination, corporate concierge, or hotel concierge roles
• Lifestyle management for clients or family office support
• Senior PA or EA positions
• Travel, marketing, PR, advertising, or other service-focused industries
• Proven ability to manage senior client relationships with discretion and confidence
• End-to-end event management experience - from intimate dinners to large conferences
• Outstanding interpersonal and relationship-building skills
• Deep knowledge and passion for Manchester's lifestyle scene - restaurants, fashion, sport, travel, and culture
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Exceptional communication skills - both written and spoken English

If exceptional is your standard, this is your opportunity to stand out. Join Anabas Welcome and shape unforgettable experiences for one of Manchester's most prestigious sites.

Corporate guest services and events experience