Lifeguard Stoke-on-Trent, UK Guaranteed Hours (MGH)

What you'll bring to the team

At Alton Towers Resort, safety and exceptional guest experience go hand in hand. We are seeking motivated and vigilant Lifeguards to join our Waterpark team, playing a vital role in ensuring every guest enjoys a safe, fun, and memorable visit.

As a Lifeguard, you will be responsible for maintaining a secure and welcoming environment for guests of all ages. You will actively supervise poolside and water-based activities, uphold the highest safety standards, and be ready to respond decisively in emergency situations. Your presence will be key in delivering confidence and reassurance to our guests, allowing them to fully enjoy their experience.

Key Responsibilities:

• Maintain constant surveillance of the Waterpark to ensure guest safety at all times
• Respond promptly and effectively to emergencies, following established procedures and protocols
• Deliver outstanding customer service, engaging positively with guests of all ages
• Ensure poolside areas meet high standards of cleanliness and presentation
• Safely handle, set up, and maintain pool equipment
• Work collaboratively with colleagues to create a safe, efficient, and enjoyable environment

This is a full-time role. Candidates must be able to work 5 out of 7 days, including weekend work.

Qualifications & Experience

What We're Looking For:

• A proactive and responsible approach to safety
• Strong communication and interpersonal skills
• The ability to remain calm under pressure and act decisively
• A team oriented mindset with a passion for guest experience

Training & Development:

We welcome applications from candidates who do not yet hold a lifeguard qualification. Full training and certification can be provided for the right individuals, along with ongoing development opportunities within the Resort.

Benefits

We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. Benefits include Pension, Life Assurance, discretionary company bonus, 25 days' holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40%discount on LEGO.

Pay Range

Compensation between GBP £11.00/Hr.-GBP £13.20/Hr.