Life & Disability Operations Administrator

Life & Disability Operations Administrator

Job Ref: LF41047

A fantastic opportunity has arisen for an organised individual to support operational processes within a financial services environment. This position centres on scheme renewals, data management and maintaining service delivery standards.

Duties for this role include, but are not limited to:

• Supporting the processing of corporate scheme renewals to meet internal and client deadlines.
• Preparing and approving renewal transactions using internal administration systems.
• Producing renewal data using Excel templates and internal data tools.
• Investigating and resolving data errors and reprocessing where required.
• Managing documentation and maintaining accurate records within systems and folders.
• Completing renewal checklists and updating internal tracking systems.
• Supporting invoicing processes following approval of renewals.
• Assisting with pre-renewal preparation and closure of discontinued schemes.
• Supporting workflow processes and updating procedures where required.
• Providing general support to the wider operations team as needed.

Skills / Qualifications

The ideal candidate will be organised, detail-oriented and able to work to tight deadlines within a team environment. They will demonstrate strong communication and problem-solving skills, along with the ability to work under pressure. Experience and proficiency with Microsoft Excel and Word is highly desirable, and the successful individual will be proactive, adaptable and comfortable working with data and internal systems.