Library Services Supervisor - Frontline Customer Care

A local government authority in the United Kingdom seeks a Customer Service Officer to lead front-line teams in libraries. The role includes supervising service delivery, managing staff, and handling sensitive customer enquiries. It offers development opportunities and a good work-life balance, along with 28 days of annual leave. Applicants must have strong people management skills and a good command of spoken English. Flexibility in working hours is required, including weekends and occasional lone working.