Lettings Property Manager

About the Position

We're looking for a full-time property manager to support our well-established lettings team. This role offers the chance to take ownership, solve problems, and make a genuine difference to landlords and tenants each day.

The Role

As a Property Manager, you'll be responsible for the day-to-day management of a portfolio of residential rental properties, acting as the main point of contact for landlords and tenants once a tenancy has commenced. This fast paced role involves liaising with landlords, tenants and contractors, arranging maintenance and repair works, ensuring properties remain legally compliant and handling tenancy matters efficiently.

Key Responsibilities

• Manage a portfolio of residential rental properties
• Arrange and oversee maintenance, repairs and refurbishment works
• Liaise with contractors and ensure works are completed to a high standard
• Handle tenant enquiries, maintenance issues and tenancy related matters
• Manage tenancy renewals, terminations and deposit negotiations
• Monitor rent arrears and support appropriate action where required
• Ensure properties remain compliant with current legislation and safety requirements
• Maintain accurate records, certificates and tenancy documentation
• Work closely with colleagues to deliver an exceptional experience for landlords and tenants

Qualifications and Experience

We're looking for someone who is organised, proactive, customer focused and enjoys working as part of a busy and supportive team. The ideal candidate will have:

• Previous experience within the lettings industry
• Excellent communication and customer service skills
• Strong organisational and administrative abilities
• The ability to prioritise workloads and manage multiple tasks effectively
• A professional, positive and solution focused approach
• Strong attention to detail
• Confidence communicating with landlords, tenants and contractors

Why Join Hannells?

At Hannells, you'll be joining a business that has been helping people move across Derby for more than 20 years. As a family run company, we foster a culture where people are supported, trusted and encouraged to take ownership. Decisions are made locally, communication is open and you'll work alongside experienced colleagues who genuinely want to help each other succeed.

What We Offer

• Competitive salary of £26,000 - £28,000 depending on experience
• Full time, permanent position
• The opportunity to join Derby's leading independent estate and lettings agency
• Friendly, supportive and experienced team environment
• Ongoing training and development
• Varied and rewarding role with real responsibility from day one
• Stability and security of an established, successful local business

Working Hours

Monday to Friday: 8:45am - 5:30pm

One in three Saturdays: 9:00am - 4:00pm (with a day off in lieu during the week)