Lettings Administrator

Lettings Administrator - Birmingham - £28,000 - £30,000 + 10% Discretionary Bonus My client, a market leading and rapidly growing operator of Build to Rent homes are looking for driven Lettings Administrator to join their centralised admin team based in Birmingham. You'll support leasing teams across the UK in creating a best-in-class customer experience, driving innovation and elevating the resident experience. Responsibilities:

• Tenancy progression for any pending move ins - including referencing checks, serving of documents, issuing contracts, right to rent checks, direct debit set ups and collecting initial rent payments.
• Rent increase administration across all assets, serving S13 notices and system management.
• Super user of sales and PM systems (training will be provided).
• Legislation advisory support for on-site leasing teams - key contact within the business for all teams (training will be provided).
• Auditing as required, to ensure leasing compliance.
• Data analysis
• Supporting the implementation of leasing strategies.
• Contributing to new property onboarding during mobilisations, including data uploads.
• Any other duties as required.

Requirements:

• Strong attention to detail and organisation.
• Experience with MRI/Hubspot an advantage.
• Friendly, professional, and solutions focused.
• Passion for excellent customer service.
• Calm under pressure, with high standards of integrity.
• Excellent communication - both written and verbal.
• Proficient in Microsoft Office - especially Excel
• Able to handle a busy workload and meet deadlines.
• Confident, proactive, and able to work independently

Benefits:

• 25 days annual leave + bank holidays
• Workplace pension
• Employee benefits platform with discounts
• Wellness support (mental health services, digital GP access)
• Regular team socials

Working Hours: Monday to Friday 9:00am - 5:30pm 1 in every 3 Saturdays with the Friday off in lieuFor more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment.

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