Legal Secretary

• Managing correspondence, emails and document workflows on behalf of lawyers.
• Preparing, formatting and producing legal documents, reports and client communications.
• Creating and maintaining electronic case files and ensuring information is accurately recorded.
• Managing inboxes, filing systems and document management platforms.
• Preparing electronic bundles and collating documentation for clients, Counsel and experts.
• Coordinating meetings, diaries, travel arrangements and client events.
• Drafting routine correspondence and communications on behalf of fee earners.
• Maintaining accurate client records and ensuring files remain organised and up to date.
• Supporting business development activities, including client contact reporting and event administration.
• Handling confidential information in accordance with firm policies and data security requirements.
• Assisting lawyers with billing, expenses and finance-related administration.
• Supporting the management of work in progress (WIP) and fee collection activities.
• Processing disbursements, payments, bank transfers and account-related requests.
• Investigating and resolving billing and account queries.
• Maintaining spreadsheets and contributing to management information reporting.
• Liaising with Finance and other support teams to ensure the smooth processing of financial activities.
• Acting as a key point of contact for lawyers and providing responsive, proactive support.
• Building effective working relationships across legal and business support teams.
• Supporting colleagues during periods of absence or high workload.
• Attending and coordinating team meetings where required.
• Working closely with the Secretarial Team Leader to ensure service excellence and effective workload management.

Requirements

• Previous experience in a legal secretary, legal support or professional services support role.
• Strong document production and administrative skills.
• Advanced Microsoft Office skills, including Outlook, Word and Excel.
• Experience using document management or case management systems.
• Excellent organisational skills with the ability to manage competing deadlines and priorities.
• Strong communication skills and a professional, client-focused approach.
• Ability to work proactively, take ownership of tasks and see issues through to resolution.
• High levels of accuracy and attention to detail.
• A collaborative team player who is willing to support colleagues when required.
• Positive, adaptable and resilient, with a flexible approach to changing priorities.
• Ability to handle sensitive and confidential information with discretion and professionalism.

Core Competencies

Demonstrates strong document production and administrative skills, with advanced proficiency in Microsoft Office applications. Capable of managing confidential information and supporting legal professionals through effective communication and organizational abilities.

Highest-signal resume keywords

• Document Production
• Microsoft Office Suite
• Document Management Systems
• Organizational Skills
• Client-Focused Communication

ATS Optimization Keywords Hard Skills

• Document Production
• Legal Document Preparation
• Case Management
• Billing Administration
• Data Entry
• Financial Processing
• Spreadsheet Management
• Client Record Maintenance
• Email Management
• Event Coordination

Soft Skills

• Organizational Skills
• Communication Skills
• Team Collaboration
• Adaptability
• Attention to Detail

Industry Keywords

• Legal Support
• Professional Services
• Confidential Information Handling
• Work in Progress Management
• Client Communication

Tools & Technologies

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Document Management Systems