Legal and Regulatory Change Management Associate

JPMorganChase & Co. is a global leader in financial services. The Office of Regulation and Document Governance (ORDG) is a centralized group providing regulatory change management and document governance services to the Risk Management and Compliance function.

As a Regulatory Change Management Associate supporting EMEA Compliance, Conduct, and Operational Risk (CCOR), you will play a key role in operational delivery of the regulatory change management lifecycle-supporting event intake, assessment coordination, disposition documentation, implementation tracking, and management reporting. You will partner closely with compliance and operational risk stakeholders, contribute to continuous improvement initiatives, and help maintain a robust governance and audit trail across business-as-usual activity.

Job Responsibilities

• Support the end-to-end processing of legal and regulatory change events impacting EMEA CCOR, including intake, initial triage, routing, and tracking to closure.
• Coordinate regulatory change assessments by engaging relevant SMEs/stakeholders,
• Draft and maintain high-quality documentation supporting dispositions in line with firmwide requirements.
• Maintain regulatory change inventories, dashboards, and trackers; monitor key milestones, due dates, and overdue actions, escalating risks and blockers as appropriate.
• Support with stakeholder communications: preparing briefings, summarizing key issues, and ensuring timely follow-ups and closure of actions.
• Assist with quality assurance activities (spot checks, completeness reviews, audit trail validation) to ensure outputs meet firmwide standards.
• Identify opportunities to streamline BAU processes, improve templates, and enhance data quality; contribute to process design, playbooks, and continuous improvement initiatives.
• Partner with technology/product teams (where applicable) to support tool enhancements, user testing, and operational readiness activities.
• Contribute to team culture through knowledge sharing, proactive ownership of tasks, and support for training/onboarding materials.

Required Qualifications, Capabilities, and Skills

• Intellectual curiosity - consistently challenges assumptions and seeks deeper understanding of regulatory intent, downstream impacts, and control expectations; proactively investigates emerging themes and patterns across the portfolio and converts insights into clearer governance, stronger dispositions, and process improvements.
• Strong attention to detail and documentation discipline; ability to maintain a clear evidentiary record suitable for audit and oversight review.
• Strong organizational skills with ability to manage multiple priorities, track actions, and meet deadlines in a fast-paced environment.
• Effective written and verbal communication skills, including the ability to synthesize complex information into clear summaries for stakeholders.
• Confident stakeholder management, comfortable coordinating across multiple teams and following through to closure.
• Proficiency with workflow tools (e.g., spreadsheets, presentations, trackers/workflow platforms).

Preferred Qualifications, Capabilities, and Skills

• Understanding of the regulatory change management lifecycle (identification, assessment, disposition, implementation tracking, and governance reporting).
• Some relevant experience in Compliance, Operational Risk, Legal, regulatory change, or a related control/oversight function within financial services.
• Some familiarity with the EMEA regulatory environment and the types of rules/requirements that impact compliance and operational risk
• Exposure to Compliance and Operational Risk frameworks and common risk taxonomies.
• Experience contributing to AI-enabled tool development / process automation