Legal Administrator - Shared Services

Role Overview

Role: Legal Administrator

Team: Conveyancing - Shared Services

Working Pattern: Full time

This pivotal role acts as the backbone of our Conveyancing process, ensuring that everything runs smoothly and efficiently. It is a highly regarded support role essential for the successful completion of our property transactions.

What you'll do

• Be part of a high-performing legal support function, contributing to the operational effectiveness of our Conveyancing services.
• Provide efficient and reliable administrative and process support to the Conveyancing team, helping ensure matters progress smoothly.
• Act as a first point of contact for enquiries, delivering consistent and professional client service to new and repeat clients.
• Support matter inception and administration, including preparing confirmation of instruction letters, maintaining central records, and setting up new clients and matters accurately on systems.
• Ensure quality, compliance and procedural standards are met across all files.
• Collate and complete due diligence in line with Anti Money Laundering regulations.
• Manage routine client communications and information gathering to support compliant file opening and progression.
• Develop a strong understanding of legal processes, systems and controls, providing an excellent platform for progression into Legal Operations, process improvement or legal support roles more broadly.

What we're looking for

• Prior experience in an administrative or operational support role (experience within a legal or regulated environment is helpful but not essential).
• The ability to manage multiple tasks and priorities in a fast paced setting.
• A commitment to working within quality, compliance and process driven environments.
• Strong IT skills and confidence learning new systems and ways of working.
• A collaborative approach and strong team-working skills.
• Availability to work daily in our Taunton office.
• A shared enthusiasm for innovation, continuous improvement, collaboration and achieving positive outcomes together.

Benefits

• Enhanced parental leave policies.
• Health and wellbeing initiatives (mental health support, gym memberships).

We are proud to be an Equal Opportunities Employer. As part of our commitment to diversity and inclusion, we invite applicants to complete optional demographic questions. Any information you choose to share will be anonymised and not linked to your application.

We are committed to providing reasonable adjustments for applicants and employees with disabilities or health conditions. If you require any adjustments, please let us know.