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Lead, Scaled Customer Success - £4-5M ARR

Posted 8 hours 52 minutes ago by ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

£4 - £5 Hourly
Permanent
Full Time
Other
Staffordshire, Wolverhampton, United Kingdom, WV107
Job Description

ABR Talent is partnering with a PE-backed Regulatory Tech business to lead the scaled Customer Success function. You will mentor two CS Managers, own strategy, health and performance of a £4-5M ARR portfolio with 1,000 customers, and drive executive conversations.

This role demands credibility to influence senior stakeholders, manage complex accounts, and align customer outcomes with revenue growth. You'll collaborate with Account Management, Marketing, and Data teams to optimize the scaled

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