Lead Real-Time Analyst Team Optimize Call Center Performance

慨正橡扯 is seeking a dedicated Real-Time Analyst Supervisor in Redhill. In this crucial role, you'll lead a team to ensure top-tier service delivery in our contact centre. You will oversee agent performance, optimize resource utilization, and enhance customer satisfaction.

Ideal candidates should have at least 2 years of experience in similar roles, possess analytical and communication skills, and demonstrate a customer-focused mindset. A competitive salary of up to £40,000 is on offer along with various benefits.