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Lead, Production Reliability & Operations

Posted 13 days 19 hours ago by Complexio

Permanent

Full Time

Other

Tyne And Wear, South Shields, United Kingdom, NE331

Job Description

Complexio is seeking an Operations Team Lead to own production and build scalable systems. You will lead operational excellence across all live customer-facing platforms, aiming for reliability, observability, and continuous improvement.

This hands-on role requires shaping processes, incident management, and building a high-performing team. You will drive a culture of ownership, lead critical incident responses, and establish KPIs to measure stability.

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