Lead Experience Designer for Enterprise CRM (Onsite)

A leading educational institution in Newcastle upon Tyne is seeking a Senior Experience Designer to lead user experience initiatives in complex projects. This full-time position entails guiding a cross-practice team, translating user insights into effective designs, and engaging stakeholders at all levels. The ideal candidate will possess proven experience in user experience design and service design, problem-solving skills, and knowledge of CRM systems, with flexible working arrangements offered as part of the benefits package.