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Lead Enterprise CSM: Strategic Accounts
Posted 10 days 7 hours ago by Mosaic.tech
Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
HiBob is seeking an experienced Lead Customer Success Manager to join our Enterprise Customer Success team and own a small portfolio of our largest, most strategic customers. In this individual contributor role, you will operate at a senior level with executive stakeholders and internal partners to drive strategy, retention and expansion.
You will coordinate cross-functionally with Product, Support, Sales and Renewals, lead strategic account planning, manage escalations, and coach other CSMs.
