Lead Customer Service Team - Inspire, Coach & Deliver

Arriva UK Bus Ltd is looking for a dedicated Customer Service Centre Team Leader at our Luton Head Office. In this key role, you will lead a dynamic team, coach them to deliver exceptional customer service, and ensure a culture of continuous improvement.

Your responsibilities include motivating the team, monitoring performance, and resolving customer issues. We seek candidates with experience in fast-paced environments and strong communication skills. Join us and be a part of the Arriva family!