Lead Customer Service for FMCG Exports & Logistics

A leading snacks company based in Nuneaton is looking for a Customer Services Team Leader to uphold its reputation for exceptional customer care. The ideal candidate should have a minimum of 2 years of customer service experience in FMCG and possess strong communication skills. This role involves managing customer queries, processing orders, and handling shipping documentation. The company values proactive individuals who thrive in high-pressure environments and focus on outstanding customer experiences.