Lead Customer Service Advisor - Cambridge, Bonus Potential

FMG Repair Services is looking for a Lead Customer Service Advisor for their busy site in Cambridge. In this role, you will be the first point of contact for customers, responsible for ensuring an excellent customer experience while liaising directly with the bodyshop and third parties.

Your responsibilities include coordinating operations, preparing job cards, and maintaining filing systems. Applicants should have a passion for customer service, experience in the automotive industry, and a full UK Driving Licence.

The position offers competitive salary and a range of benefits for employees.