Lead Administrator

We have an exciting opportunity for an experienced administrator/office manager to join our large Single Point of Access (SPA) Team .

The SPA supports all the administrative function countywide for the Children and Young People 0-19 service(CYP0-19). The service incorporates the Health Visiting, School Health Nursing and Family Nurse Partnership services.

The successful candidate will provide management and supervision to our team of B3 Administrators and work in collaboration with our B4 Administrators, undertaking performance reviews, monitoring sickness absence, authorising annual leave and supporting recruitment.

They will lead and co-ordinate the workload in response to service demand and priorities to ensure administrative support is organised and responsive with high standards of performance .

They will manage the day to day allocation of workload in a timely and flexible manner ensuring staffing levels are adequate to support the demands of each task and ensuring service targets are met whilst ensuring client satisfaction.

They will work closely with Operational and Team Leads managing the office systems, whilst providing direct administrative support themselves.

The role is pivotal in ensuring and contributing to, the ongoing development and improvement of SPA .

Ensure comprehensive, effective and efficient administrative provision to the CYP0-19 Public Health Service.

Develop and maintain admin processes to support all patient pathways into the CYP 0-19 Public Health Service.

Responsible for creating and implementing administrative systems including electronic filing systems ,templates, standard operating procedures and suggesting how systems can be improved.

Lead and support developments to ensure the ongoing development of SPA.

Line management and supervision of staff.

To act as a central point of contact for queries and information on all administrative functions relating to the service.

Liaise with senior management and the Performance and Information Team in order to ensure effective, timely and efficient administrative support to the CYP0-19 Public Health Service.

Please note that this role will require us to undertake a DBS check as a part of your onboarding.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

For further details / informal visits contact: Name: Sandra Wollner Job title: SPA Team Lead Email address: Telephone number: