Launch Manager

Launch Manager

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our team! As Launch Manager at Dedalus, one of the world's leading healthcare technology companies, you will be based primarily in the UKI region and will play a key role in making a profound impact in providing better care for a healthier planet.

What you'll achieve

You'll lead the regional rollout and operational adoption of ORBIS Go-to-Market initiatives and product releases in the UK. You will ensure alignment between central governance, regional readiness and local execution, and act as the primary coordination point between global Business Operations / Transition & Launch teams and the UKI organization. You will support structured launch activities, enablement, communication and readiness across Sales, Delivery and Support functions.

Key Responsibilities

• Guide and coordinate ORBIS product launches and Go-to-Market initiatives in the UK, ensuring structured and high quality market introduction.
• Act as the primary regional interface between customers, Sales, Delivery, Product and Transfer & Launch teams during launch and early adoption phases.
• Support initial deployments and strategic customer engagements to drive adoption, collect feedback and identify early risks or issues.
• Monitor launch execution and early life performance, coordinating resolution of critical issues with regional and global stakeholders.
• Follow up on delivery of product requirements identified in the pre assessment and launch phase.
• Ensure transfer outputs such as training, documentation, scope and readiness assets are effectively applied in real customer environments.
• Support regional readiness across Sales, Delivery and Support teams during launch activities.
• Capture customer feedback, lessons learned and regional insights, contributing to continuous improvement of Transfer & Launch processes and standards.
• Promote adoption of standardized launch, readiness and enablement practices across the UK organization.

Essential Requirements

• Experience in healthcare software, enterprise software or similarly complex customer environments.
• Background in Delivery, Customer Success, Go-to Market, Product Enablement or implementation related roles.
• Experience coordinating cross functional activities across Sales, Delivery, Product and Support organizations.
• Good understanding of software deployment, customer adoption and operational readiness processes.
• Experience working with strategic customers and managing complex stakeholder environments.
• Excellent communication, coordination and problem solving skills.
• ORBIS and/or Dedalus experience strongly preferred.

Desirable Requirements

• Internal candidate with deep knowledge of the UK healthcare ecosystem and ORBIS landscape preferred.
• Customer oriented profile with deep coordination and execution mindset.
• Comfortable operating across global and regional organizations.
• Pragmatic, collaborative and structured approach.
• Ability to balance customer proximity with adherence to global standards and processe.