Knowledge Management Advisor - People & Culture (m/f/x)

We're looking for a dynamic and detail-oriented Knowledge Management Advisor and Content Creator to join our Change Management and Employee Communications Team in the People & Culture function.

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

This role is perfect for you if you enjoy organizing and structuring information, want to play a key role in how the People & Culture function supports Dynatracers and the business, and thrive in a collaborative, fast-paced environment. You'll be working closely with a team of communication and knowledge management experts to support various internal projects and initiatives and will be a partner for all departments in People & Culture for knowledge creation and maintenance.

This role is responsible for providing administrative support to ensure the effective creation, distribution, and utilization of HR-related knowledge for various internal audiences. It plays a crucial part in maintaining the knowledge repository, supporting enablement initiatives, and fostering a culture of collaboration and knowledge sharing within the People & Culture (P&C) team.

• Knowledge Management Support:
• Provide administrative support for knowledge management, ensuring effective creation, distribution, and use of HR-related knowledge for various internal audiences.
• Assist in maintaining the function's knowledge repository, ensuring easy access to information and supporting the review and approval process for all articles.
• Support the development and delivery of enablement initiatives and assets to enhance knowledge management skills within the People & Culture team.
• Collaborate with other P&C departments to implement technology solutions that support efficient knowledge management practices.
• Foster a culture of collaborative workflows and knowledge sharing across countries and project teams to exchange best practices, enhance collaboration, and solve problems together.
• Measure the effectiveness of knowledge management initiatives and provide insights for continuous improvement.
• Content Creation:
• Develop engaging content for internal initiatives and communication formats, supporting the employee communications team.
• Help facilitate awareness and enablement sessions for various P&C initiatives, ensuring a good experience for the respective audience.
• Source, confirm, and publish various content pieces, coordinating the entire process.

• You're a strong collaborator, communicator, and team player able to build relationships with a diverse range of stakeholders
• You're eager and open to learn and develop as part of a larger team in a new domain, while having a strong sense of ownership and accountability
• You have high proficiency in English (written and spoken)
• You have a bachelor's degree in communications, business, employer branding, or marketing and an affinity for HR.
• Knowledge on how to capture and share the knowledge is a plus
• You enjoy creating high-quality content and have strong attention to detail

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